Successful client service
  • Professional and competent problem solving

    Our multilingual and experienced sales personnel are dedicated to solve problems and provide optimal advice in the field of chemical production. All of our sales staff have a technical background and training, as well as know-how from specific branches of industries consuming specialty chemical products.

    Our specialists check and evaluate specific chemical specialty products as well as raw materials, which ensures the accuracy of information documentation provided. They also make sure that all customer shipments are made in conformity with national and international safety standards.

  • prochem customer service at a glance

    - Advice and support during development of client's new products
    - Optimization of client's products/processes
    - Product quality control and complete documentation
    - Correct packaging

  • Quality assurance

    Customer safety and other requirements fulfilled
    Deliveries on time with secure deliveries from Swiss storage, or direct from European or overseas producers
    Advice on storage and correct disposa

  • Trustworthy Distribution

    A complete service for international producers
    prochem offers producers a comprehensive and reliable service

    - Secure warehousing in accordance with Swiss regulations
    - Responsibility for local administrative handling
    - Specific client advice and support in the three main Swiss languages
    - Customer and regulatory conforming packaging with delivery from Swiss storage

  • Certification

    ISO 9001 : 2000 and ESAD

    ISO 9001-2000  


  • Professionalism and Flexibility
    An optimally sized company

    With nearly 20 employees, prochem which was founded in 1963, has an experienced and flexible sales organization. The combination of these qualities gives not just an efficient but an extremely capable sales presence in the Swiss market. These qualities ensure that customer requests for support and advice are met promptly and competently

  • Strategy: Growth through innovation

    The current prochem product mix is in the range of 80:20 specialties: commodities

    The company is basing its strategy for continuous growth by the introduction of new technologies and products into the Swiss market.

    The result of following the same historically strategy, has been the basis for the success of prochem. Today we deliver to over 850 well-established local companies and represent more than 30 international producers in the Swiss market.